Enterprise Vault 9.0.3 Unable to start Database EnterpriseVaultDirectory

I'm trying to troubleshoot an EV 9.0 environment. It is suppose to be journalling email but the Journal task won't start. I keep seeing this MSSQL$EV error in the event log and want to look into this first. Every few seconds I see this.

Event ID 18456 Source MSSQL$EV - Login failed for user 'domain\user'. [CLIENT: 192.168.168.77]

I'm also seeing this every few minutes

Event ID 17137 Source MSSQL$EV - Starting up database 'EnterpriseVaultDirectory'.

I reset the Service Account password and changed it under directory properties and restarted all the services but I'm still seeing this error.