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Event ID 41123: Could not switch EnterpriseVaultMonitoring database to single user mode

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Oui, j'ai besoin d'une solution

After moving the EV servers from Windows 2003 servers to Windows 2008R2 servers, we're getting this warning in the EV event logs:

 

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Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          7/29/2013 9:14:56 AM
Event ID:      41123
Task Category: Monitoring Configuration Utility
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      EVComputer
Description:
Monitoring Configuration Utility reported error: Could not switch EnterpriseVaultMonitoring database to single user mode.

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?...
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Enterprise Vault " />
    <EventID Qualifiers="0">41123</EventID>
    <Level>3</Level>
    <Task>118</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-07-29T13:14:56.000000000Z" />
    <EventRecordID>2898</EventRecordID>
    <Channel>Symantec Enterprise Vault</Channel>
    <Computer>EVComputer</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Monitoring Configuration Utility reported error: Could not switch EnterpriseVaultMonitoring database to single user mode.</Data>
  </EventData>
</Event>

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Anyone have any ideas of how to fix this without recreating the monitoring database?

 


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