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Enterprise vault client Login - Shared Mailbox/Archive

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Oui, j'ai besoin d'une solution

Hello

We're testing Macintosh EV client in our environment with EV client for Mac 10.0.3 and EV server 9.0.4 CU3. The client is able to login and work as expected for primary mailbox, however it is unable to login for shared mailbox/archive even though primary account has full access to mailbox and archive.

Below is the error received when trying to login to shared archive/mailbox using primary mailbox credentials:

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I am guessing it needs some additional permissions to sign in to shared mailbox or EWS impersonation on Exchange 2010 side perhaps? If anyone encountered similar issue please?

Tried to look through technotes and forums but couldn't find any (probably my bad search skills lol) and no mention of shared mailbox in EV client for Mac documentation either. :S

Thanks for your inputs in advance !


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