Hi there,
We have a client which has about 95% of its end user computer on Thin Clients and VDI (Citrix) (1300 end users approximately). We have previously implemented EV 10.0.2 for them. This deployment went without issues. PST migration was outside the original scope of the work, as the client estimated there were only a few PST in use, I quote "20 to 30 privilegied users are allowed to use them", to which I instructed their IT team how to import them with the PST migrator wizard.
Reallity is quite different and upon discovery by the clients IT team there's now just under 500 PSTs. Although not all are attached to users's profile, I'd say about 70% have modified date in the last week or so.. which means they are being actively used. The PST migrator is no loger the right tool and they have engaged us to assist them to migrate their PST.
This is the first time I'm to migrate PST on a VDI environment, so I need your brains to determine the right migration strategy. At this stage I believe either client driven or locate and migrate could do the work, but I'm unsure as to whether any of these is suitable on a VDI environment. We did a quick test with Client driven migration and we run into the following:
http://www.symantec.com/business/support//index?page=content&id=TECH77926
however, as the users ONLY log on a VDI (that is, a citrix session) the workaround is not applicable. it also worked for two users with small files. I see that file size also comes to play as a small file might migrate during a single session, a large file won't, hence running into the above issues.
On the other hand, a PST locator task would locate the files if searching the hard drives of the servers holding the PST.
Some of the facts on the environment
- With the exception of about 30 users that have a private VDI, users get a different VDI each time (albeit they still login into the same thin client)
- On the VDI, users registry settings are wiped out on logoff. The HKLU travels with the user.
- Most PST are located on network drives.
- PST are marked
- Average PST file is 1.2 GB
Any suggestions on the best approach?