Quantcast
Channel: Symantec Connect - Archiving and eDiscovery - Discussions
Viewing all articles
Browse latest Browse all 3821

Users mailbox refuses to archive

$
0
0
Oui, j'ai besoin d'une solution

Morning all, I have been trying to resolve a user mailbox that refuses to archive

Synchronise works no problem

Restore works

I have zapped the mailbox - no effect

DTrace on Archive Task and Task Controler returns nothing

I've run an Archive report and it claims 'No of messages that would be archived = 0' despite no items being archived for a year

If I Run Now against that mailbox it has no effect, but I do see an event 3231 (0x80040111)

If I try and manually 'Store In Vault' from Outlook the users name doesn't appear in the list of available vaults (although this Outlook is not his, it's mine and I added his mailbox to see what was going on)

 

Other oddness is his mailbox says he has 20k + items in his Outbox (some of which have been archived) but he doesn't report mailflow issues

There are 7 items stuck in the Restore Spool Admin Queue which won't purge 'The queue cannot be purged. Error: There is a sharing violation. The queue is already open for exclusive retrieval. I guess I don't know if this is related or not

And finally the event log is absolutely full (and I mean completely) full of 6419 (Enterprise Vault Storage Restore warnings)

 

An ideas what I can try next?


Viewing all articles
Browse latest Browse all 3821

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>