We have the sql 11.0.2 database for DA 9.0 mounted on a windows server 2008 R2 box and our DBAs run the following maintenance:
Index Maintenance and Update Statistics - Nightly
Full Backups - Nightly
Log Backups - Every 15 Minutes
I'm assuming that I need to shut down both Enterprise Vault Admin Service and Enterprise Vault Accelerator Manager Service which we are going to start doing. However we are still recieving the following error:
Log Name: Symantec Enterprise Vault
Source: Accelerator Service Processor
Date: 8/23/2013 8:47:38 AM
Event ID: 42086
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SDCSEVDISAPPW01.AD.CHPNET.ORG
Description:
APP AT - Customer ID: 2 - Warning:
Some items could not be searched:
Archive: 'David Engel'
ID: 149C90F5A6F97BF4E960CA67F4B06E5711110000EVSERVER01
Index Volume: 20322
Search ID: 122
Description:
Items or content missing from the index
Reason: Items or content missing from the index
Stack:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Accelerator Service Processor " />
<EventID Qualifiers="0">42086</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-23T12:47:38.000000000Z" />
<EventRecordID>1465705</EventRecordID>
<Channel>Symantec Enterprise Vault</Channel>
<Computer>SDCSEVDISAPPW01.AD.CHPNET.ORG</Computer>
<Security />
</System>
<EventData>
<Data>APP AT - Customer ID: 2 - Warning:
Some items could not be searched:
Archive: 'David Engel'
ID: 149C90F5A6F97BF4E960CA67F4B06E5711110000EVSERVER01
Index Volume: 20322
Search ID: 122
Description:
Items or content missing from the index
Reason: Items or content missing from the index
Stack: </Data>
</EventData>
</Event>