Dear Gents,
please can you help me on this issue, when i tried to retrieve one of my emails by outlook,i surpprised when the pop-up autthentication that was appearing for me is trying to coneect to ev server is diffrent from the ev server that my mailbox was enabled on it.
i attaced a picture can you see on it, that when i tried to retrive one of my emails, the outlook is trying to retrieve this email from the (evserver-01.stc.corp) that was diffrenet for the EV server that was the mailbox was located, my mailbox was enabled on (ecserver-05.stc.corp) and the vault for this mailbox was located on (evserver-05.stc.corp) also, so why the outlook is trying to retrieve this item from diffrent ev server.
i want to mention that my mailbox is located on exchnage server-05 that the archiving task for him was created on evserver-05, so the normal action is trying to retrieve the item from evserver-05 not from evserver-01 as showing on the picture that i attached.
besides, i want to notify that all the Short Names and Fully Qualified Domain Names (FQDN) for the EV Servers was added to Intranet Zone.
environment details:
- EV version: EV v10.0.3, enterprise vault for exchange servers
- OS for ev servers: windows server 2008 R2 Enterprise.
-OS client: win 7.