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Not able to create Vault Stores

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Oui, j'ai besoin d'une solution

I am facing problem when creating vault stores in the EV console. I see event 41463 and 40966 (Storage Queue Broker) in the EV envet viewer:

An error occurred while invoking Int32 <GetConfiguredStorageArchiveProcesses>b__0().
Error Context : Getting count of configured StorageArchive processes.
Value does not fall within the expected range. 

​A program fault has raised an exception.

Exception: Value does not fall within the expected range.
Diagnostic: 
Type: System.ArgumentException
Reference: StorageQueueBroker

Command Line: "C:\Program Files (x86)\Enterprise Vault\EVStorageQueueBroker.exe" -URL:tcp://172.10.10.21:3191/1e0a8900_7941_46c5_a3f1_f7c0f977fae4/KVS.EnterpriseVault.ProcessManager33736294 
Application Domain: EVStorageQueueBroker.exe
Process Id: 6944
Thread Id: 8252
Stack Trace:    at KVS.EnterpriseVault.Common.COMHelper.InvokeHelper[TResult](Object COMInterface, Func`1 func, String context, LoggingMode loggingMode, Boolean rethrow)
   at Symantec.EnterpriseVault.StorageQueueBroker.VaultStoreDetailsCache.GetVaultStoresIDirectoryVault()
   at Symantec.EnterpriseVault.StorageQueueBroker.VaultStoreDetailsCache.PopulateCache()
   at Symantec.EnterpriseVault.StorageQueueBroker.VaultStoreDetailsCache.GetVaultStoresForServer()
   at Symantec.EnterpriseVault.StorageQueueBroker.QueuedSavesetFetcher.InitialiseStorageQueueTables()
   at Symantec.EnterpriseVault.StorageQueueBroker.StorageQueueBrokerOperationBase.Start()
   at Symantec.EnterpriseVault.StorageQueueBroker.StorageQueueBrokerImpl.Start()
   at Symantec.EnterpriseVault.StorageQueueBroker.StorageQueueBroker.OnStart()
   at KVS.EnterpriseVault.ProcessManagement.ManagedObject.StartImpl(String startOptions) 

Appreciate any help.


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