Hi All
EV 11 SP1
We are busy installing the Mail Connect (IMAP) component of EV at an established EV customer
At the moment we are not using certificates as we are just testing within the network. Anyway we have done the following as per the installation guide
- Created the IMAP and SMTP endpoints
- assigned the IMAP endpoint to the mailbox archive server
- Created the MDS Index on two users
- Created the relevant policies and enabled two users for IMAP access
We are testing the connectivity from two Android Samsung phones and when we try to do the initial testing of IMAP and the SMTP it passes SMTP but keeps on not accpeting the IMAP credentilals which tells me something is wromh with the aurthentication
We get the the same result iif we try from a desktop. We are using the naming format Domain\User Name\IMAP Archive ID
We didn't initially do this but this is mentioned in the Deploying IMAP guide, we have made the prmary EV mailbox arhciving server the IMAP Box
My questions is what can cause the IMAP authentication to fail? We can Telnet on port 143 and the two users are enbabled. How would you Dtrace this type of issue?