Hello everyone,
I'm currently dealing with an EV system where users are seeing failures with Archive Explorer and the search in general, where the Event Log fills with 41315 index warnings, complaining about 'invalid access to memory location'.
After doing a bit of research, I was brought to this article: http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=TECH222621 , which - since the EV server was recently updated to version 8.8 patch 4 of McAfee - pretty-much nailed the issue. We did implement the workarounds since the AV folks say it's out of the question to roll back McAfee, but we still are having the issue pop up once every three or four days. It clears when we restart the indexing service, so we have a process to go forward with.
My question here is for someone at Symantec: Is there a timeline for certification of version 8.8 of McAfee? The Certification Guide shows this as pending for versions 10 and 11, and I'd like to get an idea of how long we'll be doing the Index restarts.
Appreciate any help on this!
Jason