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Vaulting issues - mails as attachments

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Oui, j'ai besoin d'une solution

Hi all,

Apologies if this has been asked beforehand but does EV client have any issues opening vaulted items with a mail attached?

It seems like all of our users cannot access these types of vaulted items from the client but can view from archive explorer.

When we try and open these we get the below error:

Capture5.PNG

I tried going through a few of the solutions here  but wasnt too sure if this was even correct.

 

 

 

Any help much appreciated.

 

Thanks

 


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