Oui, j'ai besoin d'une solution
Hi Guys,
Since upgrading a user to EV 11, Vault Cache no longer synchronizes for any user.
Attached is a client log which looks the same for 2 users along with Vault Information.
I have noticed the following lines that can be causing issues, but can't work out where to solve these:
- OVENABLED = 2
- Unable to add/remove Outlook ForceFormReload registry key fix for Outlook: 0x80070005 and ~SetForceFormReloadKey: 0x80070005
- Synchronization failed (COM error):: 0x80070005
- HttpQueryInfo text is 'No access to archive' status code is '298' and HttpQueryInfo text is 'No access to archive' status code is '298'
- Body is <?xml version='1.0' encoding='utf-8'?><MDCSyncResponse hr='-2147024891' msg='No access to archive'><IncrSyncResponse></IncrSyncResponse></MDCSyncResponse>
- HDR: LoadXMLResponse is <?xml version='1.0' encoding='utf-8'?><MDCSyncResponse hr='-2147024891' msg='No access to archive'><IncrSyncResponse></IncrSyncResponse></MDCSyncResponse>
- HDR:SYNC:ARC: MDCSyncResponse msg: No access to archive
Things I have tried:
- Ensured that IE is default browser
- Ensured that the proxy server and SSL Certificate are in place and configured properly (wildcard SSL Cert and Internal and External EV alias and FQDNs are listed to bypass the proxy on the firewalls)
- Attempted to reset vault cache with a test user but did not resolve anything
- Attempted to delete files and reg keys for test user for vault cache in order to be able to create it from new. However, although I can set up Vault Cache this way, when attempting to sync it says, "No vaults available"
Also, in the EVCache folder under VCBuild, there are 3 files from over a month ago, are these a problem?
Thanks for any help!
Cheers
CD