Hey guys,
I'am just supporting a new customer and I try to troubleshoot an EV 10.0.4 environment. I hope this section is ok, the topic goes hand in hand with BackupExec 14
In general the environment looks fine, but the backup is not working... at least Enterprise Vault "thinks" the backup did not run.
It seems that EV has been migrated from server SRV-ARC-V-01 to SRV-ARC-V-02
BackupExec 14 generates a successful backup, but I guess it wants to save its log files on SRV-ARC-V-01 which is not existent anymore. Therefore SRV-ARC-V-02 does not recognize that the backup was successful.
When I search in the registry of SRV-ARC-V-02 I will find a lot of entries for SRV-ARC-V-01
Have you any ideas how to fix that issue?
Oh, btw the Indian experts from Symantec don't even understand the problem.
Kind regards,
Chris