Hi All,
One of the user is complaining to have all of his folder missing, while all the folder can be seen from the Archive Explorer but not from the Outlook and OWA
Environment Details
EV – 10.0.3
Windows Server 2008 R2
We enable to users using EVMP scripts which creates two folder named “ABC” and “XYZ” and customer retention policy would be applied to deleted the items from these folders after 20 months, and archives from others folder would be deleted in 80 days other than the ABC & XYZ,
Users laptop was replaced and after creating the outlook profile all the managed folders were missing so re-ran the script to enable the archiving for the user now ABC and XYZ folders are back but all the subfolders which were created underneath the ABC and XYZ are missing while those folders can be seen in Archive explorer and items are accessible.
Any suggestion would be highly appreciated.