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EV11 - W2K12 - FSA - Evt ID 6481 - Unable to archive anything

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Oui, j'ai besoin d'une solution

Hello here,

 

I just create a fresh install of Enterprise Vault 11 on a Windows 2012 server. The installation process worked well.

But i'm unable to archive anything, the process report 0 file matched..

When i'm forcing the process, the following error appear in the event log with the event ID 6481:

Error accessing Vault Store.

 [Internal reference RA/GS]
 [VaultId = 1E1B6EB13005793449B4E2FC1B873525F1210000archiveciml]
%3 

 

I also run a dtrace which gave me the following error :

 

553    15:37:53.925     [6376]    (EvFsaArchivingTask)    <7688>    EV:H    {CVaultStorePartitionCache::LoadEntry:#496} Failed to load partition info for Vault Store [1E1B6EB13005793449B4E2FC1B873525F1210000archiveciml] from Directory: [0xc00418e5]
554    15:37:53.925     [6376]    (EvFsaArchivingTask)    <7688>    EV:H    {CVaultStorePartitionCache::ReadEntry:#140} Failed to read partition info for Vault Store [1E1B6EB13005793449B4E2FC1B873525F1210000archiveciml] : [0xc00418e5]
555    15:37:53.925     [6376]    (EvFsaArchivingTask)    <7688>    EV:H    {CArchiveAssister::OpenDatabase} (Exit) Status: [Exception occurred.  (0x80020009)]
556    15:37:53.925     [6376]    (EvFsaArchivingTask)    <7688>    EV~E    Event ID: 6481 Error accessing Vault Store.| [Internal reference RA/GS]| [VaultId = 1E1B6EB13005793449B4E2FC1B873525F1210000archiveciml]|(null) |

 

Any idea to help me resolve this issue ?


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