Hello here,
I just create a fresh install of Enterprise Vault 11 on a Windows 2012 server. The installation process worked well.
But i'm unable to archive anything, the process report 0 file matched..
When i'm forcing the process, the following error appear in the event log with the event ID 6481:
Error accessing Vault Store.
[Internal reference RA/GS]
[VaultId = 1E1B6EB13005793449B4E2FC1B873525F1210000archiveciml]
%3
I also run a dtrace which gave me the following error :
553 15:37:53.925 [6376] (EvFsaArchivingTask) <7688> EV:H {CVaultStorePartitionCache::LoadEntry:#496} Failed to load partition info for Vault Store [1E1B6EB13005793449B4E2FC1B873525F1210000archiveciml] from Directory: [0xc00418e5]
554 15:37:53.925 [6376] (EvFsaArchivingTask) <7688> EV:H {CVaultStorePartitionCache::ReadEntry:#140} Failed to read partition info for Vault Store [1E1B6EB13005793449B4E2FC1B873525F1210000archiveciml] : [0xc00418e5]
555 15:37:53.925 [6376] (EvFsaArchivingTask) <7688> EV:H {CArchiveAssister::OpenDatabase} (Exit) Status: [Exception occurred. (0x80020009)]
556 15:37:53.925 [6376] (EvFsaArchivingTask) <7688> EV~E Event ID: 6481 Error accessing Vault Store.| [Internal reference RA/GS]| [VaultId = 1E1B6EB13005793449B4E2FC1B873525F1210000archiveciml]|(null) |
Any idea to help me resolve this issue ?