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Unable to archive eligible messages - how to fix?

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Oui, j'ai besoin d'une solution

I have a single mailbox that will not archive eligible messages and I dont know how to fix it. This is how I caused it:

  1. user's vaulted data was accidently deleted.
  2. I disabled her Vault account. (so no archiving would take place during restore)
  3. I restored her messages from Exchange backup (message by message... slow and painful)
  4. I deleted the shortcuts in her mailbox (since they were no longer valid).
  5. Once the user's messages had been restored I re-enabled her account for archiving

Now I notice the restored messages arent being re-archived. New mail is being archived but how do I get the Vault to archive these older messages?

 

Thanks for any assistance! 


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