Oui, j'ai besoin d'une solution
Morning all,
EV 10.0.3.
Following on from my previous discussion about disabling Drafts archiving to fix a lot of these errors, I am left with several users with items in Sent Items / Calendar etc which EV cannot process. These errors are in the event log with IDs 3433, 3438 and 2270 sequentially. E.g 3438:
Failed to process a message. This message will not be archived and could not be changed back from the Archive Pending state. This problem can occur when a message has large numbers of recipients or attachments.
Message title: Career planning course
Task: Exchange Mailbox Archiving Task for <>
Mailbox: <>
Folder: Sent Items
Error code: 0x00000000
From what I can tell, the message was never archived - it is sandwiched in a normal state between other archived items. The message itself was sent to four distribution groups, each containing 25-75 recipients. The DL was hosted in the user's personal contacts.
Now I understand the warning says "This problem can occur when a message has large numbers of recipients" but how can I say "OK, I acknolwedge this, don't fill my event log with stuff that I cannot resolve?" Short of deleting the message, which is not in my customer's best interests.
Does 10.0.4 fix this issue, does anyone know? Is there another workaround perhaps?
Many thanks
Richard