Oui, j'ai besoin d'une solution
I am having issues with an Enterprise Vault 10.0.4 server unable to start the "Enterpris Vault Indexing Service". After enabling a "Search and Indexing trace" when starting the service, I found that there is a problem with access, but I am not able to figure out where to set it.
The server was working at 10.0.2, but after the upgrade I am not able to start the indexing. There can also be other changes to the operation system causing this.
Here i a part from the trace:
[8524] (w3wp) <8728> EV:L WinHttpRequest::OnCallback. WINHTTP_CALLBACK_STATUS_HEADERS_AVAILABLE. Status code=401
[8524] (w3wp) <8728> EV:H WinHttpRequest::OnCallback. . Is the service running?
[8524] (w3wp) <8728> EV:H WinHttpRequest::OnCallback exit. ERROR HR=0x80070005.
[8524] (w3wp) <8728> EV:M WinHttpRequest::Callback from WinHttp. pRequest->OnCallback failed with HR=0x80070005. Calling pRequest->OnResponseComplete.
[8524] (w3wp) <8728> EV:M IndexQueryServerRequest: OnResponseComplete - HR=Access is denied. (0x80070005)
[8524] (w3wp) <8040> EV:L IndexQueryServerRequest: WaitForSingleObject returned 0.
[8524] (w3wp) <8040> EV:M Response received. Result = Access is denied. (0x80070005), Status = 401
[8524] (w3wp) <8040> EV:H CIndexQueryServerSearch::Search2. Request FAILED HR=0x80070005.
[8524] (w3wp) <8040> EV:L WinHttpRequest::Shutdown entry. Closing Winhttp handle
[8524] (w3wp) <8040> EV:L WinHttpHandle: Closing handle.
[8524] (w3wp) <8040> EV:L WinHttpRequest::Callback from WinHttp. Code=0x800, context=0x1B48E410
[8524] (w3wp) <8040> EV:L WinHttpRequest::OnCallback. WINHTTP_CALLBACK_STATUS_HANDLE_CLOSING.
[8524] (w3wp) <8040> EV:L WinHttpRequest::Shutdown. Handle closed. Waiting for callbacks to complete.
[8524] (w3wp) <8040> EV:L WinHttpRequest::WaitForCallbacksFromWinHttpToFinish entry. Max wait = 60000ms
[8524] (w3wp) <8040> EV:L WinHttpRequest::Shutdown exit.
[8524] (w3wp) <8040> EV:L ~WinHttpRequest entry.
[8524] (w3wp) <8040> EV:L ~WinHttpRequest exit.
[8524] (w3wp) <8040> EV:L WinHttpHandle: Closing handle.
[8524] (w3wp) <8040> EV:L WinHttpHandle: Closing handle.
[8524] (w3wp) <8040> EV:M CIndexSearch2::PerformSearch request failed. Attempt:1 ArchiveId:16B537344F3147A4D9AED65EDB6482D771110000fsvaultgjo|hr=Access is denied. (0x80070005)
[8524] (w3wp) <8040> EV:H CIndexSearch2::PerformSearch Search failed with 'normal' error: hr=Access is denied. (0x80070005).
[8524] (w3wp) <8040> EV:L CIndexSearch2::FinalRelease
[8524] (w3wp) <8040> EV:L CAuthHelper::Reset Cancel registration? True CancelId: 12077152
[8524] (w3wp) <8040> EV-H {Common.DTraceExceptionAndVEID} Exception: Access is denied. (0x80070005) Info:VEID:16B537344F3147A4D9AED65EDB6482D771110000fsvaultgjo Diag: Type:System.UnauthorizedAccessException ST: at KVS.EnterpriseVault.Interop.IndexSearch2Class.Search(String bsQuery, Int32 startResult, Int32 maximumResults, String reserved)| at DesktopClientCacheWeb.SyncPoint.SimpleIndexQuery(String archiveVEID, Int32 snumToQuery)| at DesktopClientCacheWeb.SyncPoint.GetSyncPoint(String syncSlot, String archiveVEID, Int32 lastSyncPoint)| at DesktopClientCacheWeb.SyncPoint.Page_Load(Object sender, EventArgs args) Inner:None
[8524] (w3wp) <1804> EV-L {Slot.Page_Load} Slot.Page_Load
[8524] (w3wp) <1804> EV-L {Slot.ReleaseSyncSlot} Slot.ReleaseSyncSlot - SlotID: 48d8ff9c-6b05-4f0a-b334-32fea7356b20, VEID:16B537344F3147A4D9AED65EDB6482D771110000fsvaultgjo
[8524] (w3wp) <1804> EV:L {CAutoJournalAccessor::ReleaseSyncSlot} (Entry)
[8524] (w3wp) <1804> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
[8524] (w3wp) <1804> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
[8524] (w3wp) <1804> EV:L {VaultCoCreateInstanceEx} CLSID [{4EC6FF76-C97A-11D1-90E0-0000F879BE6A}] Server Name [(null)] Used Server Name [(null)] Num of attempts [1] Total elapsed [0.000s] Result [Success (0)]
[8524] (w3wp) <1804> EV:M CAutoStorageOnline::CreateObject - Calling VaultCoCreateInstanceEx
[8524] (w3wp) <1804> EV:L {VaultCoCreateInstanceEx} CLSID [{957FF4B4-162B-4708-843A-0134868699B4}] Server Name [fsvaultgjo.company.loc] Used Server Name [fsvaultgjo.company.loc] Num of attempts [1] Total elapsed [0.002s] Result [Success (0)]
[8524] (w3wp) <1804> EV:M CAutoStorageOnline::CreateObject - Checking MULTI_QI.hr
[2412] (EVIndexAdminService) <8888> EV-H {ServiceBaseEx.OnStart} Waiting for some more time for Indexing Service to start. Start time[23:05:40], Log Time[23:06:00], Elapsed Time[00:00:32.2289802 ms]
[8524] (w3wp) <1804> EV:L {CClientAuthenticate::GenAuthString:#361} Generating auth string...
[8524] (w3wp) <1804> EV:M ClientAuthHelperImpl::GenAuthString Authentication Type: Currently impersonated user Client:(null) ==> AuthToken:SRNOGJO048.company.loc xM1R*****
I hope someone can help.
Regards
Gunnar@Atea