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Index upgrade to 64 bit error msg in Journal

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Oui, j'ai besoin d'une solution

Hi all,

I have errors in EV server on upgrade index task for Journal archive.

the error is:

 

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault 
Date:          2/28/2013 5:53:31 PM
Event ID:      41352
Task Category: Index Volumes Processor
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Server Name
Description:
The processing of the Upgrade Sub task has stopped following errors.
 
Upgrade Sub task ID: 12EB8C465E838D84E88B2A8242AB4B2E11110000evsite_0
Reason: Undefined
Error Type: NonCritical
 
Description: Unable to find the highest index sequence number of the 32 bit volumes for archive id [12EB8C465E838D84E88B2A8242AB4B2E11110000evsite]. 
 
 
attached print screen of index, the weird thins is that it shows 1-Not Set on the 32bit index.
if upgrade was done successfully from 32 to 64 bit indexing, shouldn't the 64bit index start from1? since it starts with 2562665...
 
any advice?
 
Sarah

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