We recently upgraded from 9.0.2 to 10.0.3. Everything has gone smoothly except now I'm seeing something strange with the Outlook Addin.
Currently all our users are in Outlook 2003 in an Exchange Server 2010 environment. We'll soon be upgrading to Outlook 2013 (late Aug. early Sept), so we have some test instances of Outlook 2013 as well.
The addin works fine with 2013 but not with 2003. The Archive Explorer and Search Vault functions do not work properly. When a user clicks the Archive Explorer button on the Outlook toolbar, the Navigation Pane disappears and the user can't type in the Search field. When a user clicks the Search Vault button nothing happens at all.
I would have installed the HTTP version of the Outlook Addin but could not find it on the media. So, I have no way of telling if it the issue is withOutlook Addin in gerearal or if it's isolated to the non HTTP addin.
Any direction you could give me to get this fixed would be appreciated.