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Collections Folder is Slow to Process Files

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Oui, j'ai besoin d'une solution

Hi,

 

We are running EV/Domiono 9.0.4 CFH 4 with Centera Storage.  Out of the blue so to speak, the collections folder (130Gb each) on 2 out of the 4 EV servers we have running, filled up and we ran out of diskspace.  We eventually got all the files backed up to Centera from these two server.  Since that time processing files out of the collection folder on these two servers takes a long time, we average 2Gb per hour. The two fast servers process twice as much data and files with no backup in the collection folder on these two servers.  We opened a case with Symantec and haven't been able to identify the problem.  We contacted EMC to check their connectivity etc, they didn't find any problems.  The connection test available on the Connection tab, of the vault store partition properties, shows no problems.  The collections folder is excluded from anti-virus.

Other things we have tried that didn't help:

   Moved the collection folder to a different drive.  

  Created a new archive

  Turning archive off on all but one of the slower servers, still 2Gb process per hour.

Any suggestions on what else to try or look at?

Thanks in advance!


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