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Getting duplicate emails when trying to archive emails from Outlook

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Oui, j'ai besoin d'une solution

Hello all,

I've EV 9.0.4 + Windows 2008 R2 installed

client = Windows XP SP 2 and MS Outlook 2007 SP 3

When I try to archive the emails manally from Outlook it shows the clock icon and then a duplicate emails is created.

Refer the TechNote # TECH43220

 

Duplicate archives created in Enterprise Vault (EV) for Microsoft Exchange
http://www.symantec.com/docs/TECH43220
 
It did nt help much as I get only single entry in the Exchangemailboxentry table.
 
Regards,
Gurmeet Singh Kohli

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