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event id:41293 the Index service not start

Oui, j'ai besoin d'une solution

hello,

after I`m try to start the Index Service I get a event:41293

An unexpected error has occurred.

 

Error Summary: Indexing Service start up error

Error Details: Root element is missing.

Reference: ServiceBaseEx::Run

Stack Trace:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

   at System.Xml.XmlDocument.Load(XmlReader reader)

   at System.Xml.XmlDocument.Load(String filename)

   at Symantec.EnterpriseVault.Indexing.Admin.IVMetadataLocationUpdater.FileAccessor.LoadXMLFile(String path)

   at Symantec.EnterpriseVault.Indexing.Admin.IVMetadataLocationUpdater.ReadSchemaVersion(String schemaDocPath)

   at Symantec.EnterpriseVault.Indexing.Admin.IVMetadataLocationUpdater.IsMetadataSchemaVersionOutdated(String metadatalocation)

   at Symantec.EnterpriseVault.Indexing.Admin.IndexingEngineMonitor.UpdateIndexingEngineConfigurationFile()

   at KVS.EnterpriseVault.Common.ServiceBaseEx.ContinueOrAbortStartup(Action action)

   at Symantec.EnterpriseVault.Indexing.Admin.IndexAdminService.OnPerformStartup(Boolean HotRestart)

   at KVS.EnterpriseVault.Common.ServiceBaseEx.Run()

 

For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.3.0&build=10.0.3.1090&error=V-437-41293

 

 

 

 


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