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Export to PST not exporting all items

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Oui, j'ai besoin d'une solution

Hello all,

I need to export all items from the personal folder of a user (not under inbox). So I run through the archive export wizard, export PST and select the folder \Personal. I make sure I've selected export items from subfolders below root too.

120px_Snap 2015-10-30 at 09.34.10.png

When I export, it only exports about 1100 of an expected 23K items. Just looking at the root folder - which has 451 items - I can see nothing has been exported from there.

Export report says nothing has failed:

Results Summary:
---------------------------------------

User Name : Processed
Storage server:    ServerName
Exported = 1108; Failed = 0; Remaining = 0 (0%)
Number of PST files/.cfg files created:    1

Number archives processed:        1
Number archives being processed:    0
Number archives part processed:        0
Number archives not processed:        0
Number archives failed:            0

{end of report}

The user did move their items into this folder from elsewhere but they are showing as expected in search. There are no shortcuts for some of these messages but I can't see how that would be relevant to the archive export.

Any ideas?

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