Hello Gentlemen,
Our company has recently acquired some Data Domains, so we have migrated all of our Enterprise Vault Stores to the Data Domain. The process went smoothly until now:
After updating the Enterprise Vault DB fields to change the paths of the vault stores, we changed them to a UNC path to the data domain (\\data-domain\evault01\Enterprise Vault Stores\File Vault Store01). After making this change, retrieving files and everything worked just fine, and our backups were running successfully, but we noticed that the backups were only running for 5 minutes before "succeeding".
What we found was that Backup Exec wasn't actually backing up the Vault Stores anymore, it was looking for a media agent on the Data Domain, and when it couldn't find one, the backup was still marked as "success" with an error: "Media Agent not found on data-domain". It appears that Backup Exec also used these connection strings, and now it's connecting to the Data Domain as if it were the Enterprise Vault server.
Has anybody else experienced this problem? Our current solution was to create a hard-link/directory junction on our Enterprise Vault server. We were then able to change the Enterprise Vault DB entries to reference \\EVServer\hardlink\Enterprise Vault Stores instead of referencing the Data Domaind directly. This works successfully, but now our backups are running pretty insanely slowly (Less than 500MB/Minute, we're talking a few TBs of data for the open vaults), we're hypothesizing that backing up data on the Data Domain through the Enterprise Vault server might be slowing things down. Any other ideas would be seriously appreciated!
Thank you!
Adam