I have setup a new Enterprise Vault 11.0.1 server with Exchange 2013 archiving for a proof of concept. The mailbox policy is set to delete the original after archiving and not create a shortcut.
Using a Windows 8.1 client with Outlook 2013 and the 11.0.1 Outlook Add-In I can see archived mail disappear from the mailbox and can see it in the 'Search Vaults' web interface. I have a vault displaying in Outlook but it does not contain any visible items, just the Inbox and Sent Items folders.
I have tried to manually sync the vault, waited 24 hours and even tried the OVMDCSyncFrequencyInSecs registry key to try and force it but after 2 days I still don't see any items.
The Vault Cache is synchronising and shows it has items. Virtual Vault configuration shows:
VIRTUAL VAULT CONFIGURATION
Status Enabled
EVMSP32.dll is in environment path
MAPISVC.INF location C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MAPISVC.INF
EVMSP configuration in MAPISVC.INF OK
Is there a configuration item I need to set to populate the Virtual Vault? Or a way to force it to make items visible?
Thanks
Marc