Hi
several users are not being archived for few weeks now.
event viewer shows:
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 23/07/2015 11:16:49
Event ID: 3439
Task Category: Archive Task
Level: Error
Keywords: Classic
User: N/A
Computer: Afconarc.afcon.co.il
Description:
An error occurred whilst scanning the user mailbox: /o=Feuchtwanger Industries Ltd/ou=FIL/cn=Recipients/cn=Yosi H.
Error: <0x80040119>.
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 23/07/2015 11:16:55
Event ID: 2270
Task Category: Archive Task
Level: Warning
Keywords: Classic
User: N/A
Computer: Afconarc.afcon.co.il
Description:
A queued operation exceeded the retry count and has been discarded
Exchange Mailbox Archiving Task for AFCONMAIL
Retrieved a [MsgID_ArchiveMailboxEx3 (91)] MSMQ message on queue [AFCONARC\Private$\Enterprise Vault Exchange Mailbox Task for AFCONMAIL 131217135902 A3], but it's retry count [4] exceeds the maximum retry limit [3].
dtrace attached of archive task, shows error 0x80040119, but I can't seem to find the reason to it.
ZAP done - not working after zap as well.
EV version 10.0.4