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Event ID 41478 User does not have permission to any archive

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Oui, j'ai besoin d'une solution

I am seeing the event id 41478  for one user in the ev event log. The users will usually call saying that she cannot access her archive and is gettting the error " User does not have permission to any archive". I have used the workaround listed in the link below. It works for a short period and then the error returns. Is there a permanent solution for this yet? Or, do I have to continue with the workaround?

https://www-secure.symantec.com/connect/forums/ev11-event-41478-user-does-not-have-permission-any-archive

https://www-secure.symantec.com/connect/forums/ev11-event-41478-user-does-not-have-permission-any-archive-issue


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