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Duplicate Email in Outlook after Legal Hold activation

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Oui, j'ai besoin d'une solution

Hi everyone,

I have a big issue with my Enterprise Vault infrastructure.

Last week, i activated the Legal hold on several mailboxes. (Using this answer : https://www-secure.symantec.com/connect/forums/litigation-hold-procedure)

During the week-end, the database has grown a lot... and every items in users mailboxes got duplicated. (Email, Calendar items, etc...)

In another thread (this one https://www-secure.symantec.com/connect/forums/getting-duplicate-emails-when-trying-archive-emails-outlook), it's said that that kind of thing happen when no option are selected in the policy.

180px_Item.png

My purpose was to set legal hold on several mailboxes and "don't touch" the original.(it seems to worked... before i discover the duplicate items)

Can anyone help me before i contact the support ?

Does someone know a way to eliminate the duplicate and get back to normal ?

Thanks


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