Hi,
i´ve got a problem with the number of moved shortcut within every archiving task.
The environment:
Enterprise Vault 11.0.1
Windows Server 2008 R2
Exchange 2010
Every time, the Mailbox Archiving Task runs through the Mailboxes there are a lot of moved shortcuts without moving a shortcut inside the mailboxes.
For example:
A mailbox have 19360 shortcuts. When I start the Mailbox Archiving Task for this mailbox there will be 19360 moved shortcuts after this run.
The user of this mailbox has moved no shortcuts!
When I start the Task again, there will be 19360 moved items again in this mailbox.
Here is a short snippet of a dtrace for one shortcut:
5230 13:46:09.384 [11544] (ArchiveTask) <18612> EV:M {CArchivingAgent::ProcessShortcutItem:#12569} processing shortcut [WG: Passwort für Bänder Außenstellen], size [2215] bytes
5231 13:46:09.384 [11544] (ArchiveTask) <18612> EV:M {CArchivingAgent::ProcessShortcutItem:#12775} shortcutexpiryperiod 0, deleteexpireditems T, orphanedshortcut T
5232 13:46:09.384 [11544] (ArchiveTask) <18612> EV:M {CArchivingAgent::ProcessShortcutItem:#12778} Update moved items: [True], update RC: [True], update RC user: [False].
5233 13:46:09.384 [11544] (ArchiveTask) <18612> EV:M {CArchivingAgent::ProcessShortcutItem:#13133} Using default ExpiryDateBasis: Archived Date
5234 13:46:09.384 [11544] (ArchiveTask) <18612> EV:L {CRetentionCategoryCache::GetRetentionCategoryData} (Entry) Retention category [13502624DA8F83B42A5C51CBFFED5A7001b10000evarchiv00]
5235 13:46:09.384 [11544] (ArchiveTask) <18612> EV:L {CRetentionCategoryCache::GetRetentionCategoryData} (Exit) Status: [Success]
5236 13:46:09.384 [11544] (ArchiveTask) <18612> EV:M {CArchivingAgent::ProcessShortcutItem:#13159} Expiry Basis on Retention Category is [EXPIRY_BASIS_INHERIT_FROM_SITE (2)].
5237 13:46:09.384 [11544] (ArchiveTask) <18612> EV:M {CArchivingAgent::ProcessShortcutItem:#13164} Expiry Basis on Site is [EXPIRY_BASIS_ARCHIVED_DATE (0)].
5238 13:46:09.384 [11544] (ArchiveTask) <18612> EV:M {CArchivingAgent::ProcessShortcutItem:#13290} shortcut status flag has been set on the item with value [3]
5239 13:46:09.384 [11544] (ArchiveTask) <18612> EV:L {CArchivingAgent::ItemsArchiveIDSameAsParents:#13736} Item's Archive ID [186A9D4A0F98DEA45B399AED6DCB54B331110000evarchiv00] [does] match parent [folder]'s Archive ID.
5240 13:46:09.384 [11544] (ArchiveTask) <18612> EV:L {CArchivingAgent::ProcessShortcutItem:#13347} Retention category has not changed
5241 13:46:09.384 [11544] (ArchiveTask) <18612> EV:M {CArchivingAgent::ProcessShortcutItem:#13358} [WG: Passwort für Bänder Außenstellen] this is a moved item so add it to our list of moved items
5242 13:46:09.384 [11544] (ArchiveTask) <18612> EV:L {CArchivingAgent::ConstructMovedItemXml:#13810} Generating XML element for [EV8+] moved item.
5243 13:46:09.384 [11544] (ArchiveTask) <18612> EV:L {CArchivingAgent::ConstructMovedItemXml:#13863} Base64 encoding [242] byte element data.
The item above was not really moved within the mailbox. Don´t know, why EV marked this shortcut as moved. Every archiving task, this object will be marked as "moved".
When I try to open the shortcut, it works. The mail opened without any problems.
In an another mailbox are 25000 shortcuts, but on every archiving task EV moved between 40000 and 45000 shortcuts.
Any ideas, how I can solve this problem?
