IndexCommit = 0 produces items for 1 user

Hi,

Originally I started to investigate a problem items stuck in "waiting for bu".

So I ended up checking all kinds of things and also ran the query to see the indexing situation. I got the main problem solved but now nothing in the VAC is alarming about anything etc but there are Items as a result of this query:

SELECT A.ArchiveName "Archive Name",

CE.ComputerName "Index Server",

(IRP.IndexRootPath + '\' + IV.FolderName) "Folder Path",

COUNT(JA.IndexCommited) "Items Awaiting Index",

IV.Failed "Index Failed",

IV.ReadOnly "Index ReadOnly",

IV.Offline "Index Offline",

IV.Rebuilding "Index Rebuilding",

IV.WorkPending "Work Pending"

FROM EnterpriseVaultDirectory.dbo.Archive A,

EnterpriseVaultDirectory.dbo.Root R,

EnterpriseVaultDirectory.dbo.IndexVolume IV,

EnterpriseVaultDirectory.dbo.IndexRootPathEntry IRP,

EnterpriseVaultDirectory.dbo.IndexingServiceEntry ISE,

EnterpriseVaultDirectory.dbo.ComputerEntry CE,

EVVSVaultStore_1.dbo.ArchivePoint AP,

EVVSVaultStore_1.dbo.JournalArchive JA

WHERE JA.ArchivePointIdentity = AP.ArchivePointIdentity

AND AP.ArchivePointId = R.VaultEntryId

AND R.RootIdentity = A.RootIdentity

AND R.RootIdentity = IV.RootIdentity

AND IV.IndexRootPathEntryId = IRP.IndexRootPathEntryId

AND IRP.IndexServiceEntryId = ISE.ServiceEntryId

AND ISE.ComputerEntryId = CE.ComputerEntryId

AND JA.IndexCommited = 0

GROUP BY A.ArchiveName, CE.ComputerName,

(IRP.IndexRootPath + '\' + IV.FolderName),

IV.Failed, IV.ReadOnly, IV.Offline,

IV.Rebuilding, IV.WorkPending

ORDER BY "Items Awaiting Index" DESC

 I have verified, synchronized and eventually even rebuilt the index of this user and still this remains. And the number is groving so it looks like the newly archived ites also go to this queue. How do I force this to work and not be pending?

The ev version is 10.0.4 / OS win server 2012 R2 standard

As I said, from the console it looks like the index is fine etc but this tells a different story... any suggestions?

Sani B.