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EV Version mix up - which is correct

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Oui, j'ai besoin d'une solution

Hello All,

I'm starting on a project to upgrade an EV8 installation to EV11. Before I start in earnest on the live setup I have been given a test domain to play with, this was the original system that someone else installed many many moons past.

The first thing I did was check the version currently installed, and this is where my first point of confusion started. Can anyone help me work out which version is installed please.

In the EV console Help - About EV it tells me I have version 9.0.5.1067

In Control Panel - Add/Remove software - it tells me I have version 9.0.5.1067

The executables in the Program Files folder again show :

EVPM.exe = 9.0.5.1067

DTrace.exe = 9.0.5.1067

So it looks very much like I am looking at 9.0.5.1067

However the Registry key : [HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Install] "Version" shows 8.0.5.1048 for Version and Full Version.

Which is correct? Has anyone seen a version mismatch like this before? I was intending to upgrade this to version 9 but most of the information I can see tells me that I am probably already on version 9.0.5 other than the registry which tells me it is version 8 which is what I was expecting.

Which is correct and any ideas on how this happened?

thanks muchly,


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