After installing Enterprise Vault addin 11.1.3474 on client win 8.1 desktop, I dont see Enterprise vault tab in outlook. I dont know why this is happening ?
Allthough in add and remove programs it shows as installed, below is the screenshot:
Even in outlook it shows as enabled, below is the screen shot:
EV log gives below information in %temp%\ev_client_log_20150528154030:
28/05/2015 10:10:30.926[4052][H]: Log file created (level 1).
28/05/2015 10:10:30.930[4052][H]: LoadSettingsFromHiddenMessage com_error: 0x80004005
28/05/2015 10:10:30.931[4052][H]: User has never been enabled.
28/05/2015 10:10:31.463[4052][H]: FUI: Not loading UI as action map is empty. Is the user enabled?
Please let me know what Im supposed to do so that I can get Enterprise Vault tab in outlook client.
I dont have any access to Enterprise Vault server so I dont know if anything needs to be done from server side... Expecting your answer for this issue.