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EV has stopped Public Folder archiving

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Oui, j'ai besoin d'une solution

My EV environment has stopped processing the public folders i've reseached it and been thought the common faults and nothing helps.the answer to all the coomon faults are below.

nothing has changed in the environment between last working and today.

i have no errors in the MS event viewer

i've tried to run the task in report mode to see if that showed an error but it doesn't run

the general logs don't show any issues.

The password for the service account is correct and current 

restarting doesn't help nor does a restart of the services.

Unforunately i can't get dtrace to work for some reason it wouldn't enable the log for monitoring the public folder archive. Probably me getting the wrong commands

however the MSMQ for the EV queues p5 is massive. (3 million emails)

A symantec engineer had recented manually purged the queues while working on something else but i don't know if it was this queue and i don't want to loss data be purging it myself.

does any one have any ideas on what may cause this issue?


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