User can't see attachment in Outlook 2013

Hello all,

I have an user that he can't see the attachment of archived items. The icon shows up on the list, but when he open the message there is nothing but the text. In VAC I was able to find the email and the attachment, and even open it.

Only this user reported this problem, and I tested in another user, it was ok.

He have Enterprise Vault 10.0.3 and Outlook 2013.

Thanks in advance