Hi,
I'm seeing some strange sizes in EV archives so thought I'd get other peoples opinoins on this. This solution was deployed recently and everything seemed fine (testing with IT users, as we all do). Moved onto the next department and here is what I was seeing.
User 1
Mailbox size in Exchange: 18.8GB
Post EV size in Exchange: 4.2GB
EV Archive Size: 46.7GB
So the archive, which should have a maximum size of 14.6GB increased by over 300%. Obviously I just thought the reporting was wrong so I logged this with Symantec. They ran a query in SQL and showed me that indeed the largest email in this archive was 250MB, with the list of ridiculously large emails going into the thousands. Hence the report was correct.
We then exported the largest email from the archive and the MSG file itself, with all the attachments, was actually only 13MB. The rest of the 'data' was made up of .DVSCC files.
Following this, we changed a registry setting to make EV convert Excel and Word files to TXT, rather than HTML. Another user was then archived, with the following results.
User 2
Mailbox size in Exchange: 10.2GB
Post EV size in Exchange: 2.3GB
EV Archive Size: 12.5GB
Better, we're now down to a 150% increase.
This is the current situation. For me this doesn't make sense, as I would expect an archiving solution to save on space, rather than triple it :) I guess my questions are.
1. Is what I'm seeing here normal?
2. What sizes are you seeing for archives in production?
The case is still open with Symantec and they're finding out if there is a way and to "clean up" users who have already been archived, reducing their archive size. I haven't yet told them about 'User 2'.
Environment
- EV 11.0.1 (upgraded from 10.0.2 > 11.0 > 11.0.1), all users have only been archived since 11.0.1 has been installed.
- Server 2008 R2
- Exchange 2010
Appreciate any help.
