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Bulk Recall Enterprise Vault failing

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Oui, j'ai besoin d'une solution

Hi guys,

I'm trying to complete a bulk recall but I can receiving the below error.

"Error in determining whether the file is a placeholder - Failure"

Does anybody know what causes this problem? - as far as I can tell the file has actually been recalled correctly as I can open it instantly and no .tmp is created in explorer. However, the file still shows with the little grey cross placeholder icon.

Also once the bulk recall is complete - are the files removed from the archive or do I need to manually delete these?

Many thanks

Robbie


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