One of the index volumes in our EV 8.0 SP5 environment is currently being updated, but the information being written to the event logs doesn't make any sense, the following is an example of one of the events.
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 17/03/2015 11:21:03
Event ID: 7314
Task Category: Index Server
Level: Information
Keywords: Classic
User: N/A
Computer: servername.domain.company.com
Description:
Index volume update in progress
Index Volume: 129E90C9A16A6B34994D278130C2DE4371110000EV-Archive/Volume:***** (SERVERNAME)
Percentage completed: 150%
Estimated time of completion: 17/03/2015 09:27
Index Volume Path: I:\Indexes\index1\129E90C9A16A6B34994D278130C2DE4371110000EV-Archive_106493413
Job Id: Vol_68957
Job Author: Indexing Service
Job Description: Update rollover index volume
Job elapsed time: 16:55:53 (hours:minutes:seconds)
Processing time: 16:54:48 (hours:minutes:seconds)
Number of items added: 721608
Number of items additions abandoned: 0
Number of items deleted: 0
Number of items updated: 0
How can an index be 150% updated and how can the estimated time of completion be in the past?
Is there any way to accurately determine when the update will actually finish?
