Hi Folks
I just wanted to share a problem we have with EV at the moment that somebody may be able to help out with, or perhaps at least offer some insight to.
I arrived to work last Thursday to complaints of archiving being unavailable, nothing new there..im used to EV flaking out on me!!
We have 4 EV servers in total and evserver01 and evserver04 take care of the email, they have 2 exchange tasks each.
So after troubleshooting what happened was that the MSMQ folder had filled and evserver04 had fallen over.
I followed this technote http://www.symantec.com/docs/TECH48588 as the services were dead and although the msmq queues had items in them..everything was unresponsive.
So Thursday evening we were back functional with an empty msmq folder(these are on a SAN drive) I also up'd the limit from 8 gig to 16gig.
On Friday morning the evserver04 seemed ok...but the exact same issue had hit evserver01, and i had to run through the same fix to restore functionality.
So as it stands the msmqs are empty after the nightly archiving run....but the msmq folder size are
evserver01: 5.65gig
evserver04: 10.4gig
So after a weekend evserver04 has gone past the original limit of 8gig!!
Some troubleshooting lead me to the msmq folder and the possibility of AV scans. Now this only cropped last Thursday so im just presuming the exclusions were in place, and of course security guys arent being helpful but the tell me that the F\:MSMQ locations are excluded.
So basically im keeping the show on the road by increase the space available to the MSMQ folder because it seems to grow way beyond what i think it should do, and as a horrilbe aftershock i now have a lot of users with thousands of pending items and an inability to archive manually(case logged for this)
Has anyone any ideas or advice on where to start??
Declan