Issue:
email of the size of 14 MB is not getting vaulted
user has tried it for the last 3 days and it did not work
We are having Exchange 2007 and Enterprise Vault version is 8.0.5, we have 6 Enterprise vault server with 6 mailbox servers configured to that, Exchange maibox server is clustered envirnment.
Troubleshooting done till now:
we have run the Sync on the EV server for the perticular user mailbox, enabled and disabled the user EV mailbox, ran the manul archiving on the server side with report mode and checked it had some 254 items to vault, emails got vaulted next day but they were all below 1 mb, more than 1mb emais were there in pending vault status.
till now its in same status, please any one help me from this, there are many issues with me.
i am having bulk of issues in EV, i am new to this EV an di dont know how to resolve.
Thanks
AAT