Oui, j'ai besoin d'une solution
I'm running EV 9.0.4 and trying to migrate a PST file. The "copy" stage failed b/c the user had the file open in Outlook. I know how to handle this most times, but this time the state of the file in VAC is "Copying". I've stopped and restarted the PST Migrator task. I've even stopped and restarted all the EV services on my EV server. The only thing left to try is bouncing the server.
I know the task completed b/c the log file shows that it could not be copied. The properties on the file show the same thing. It's been hours and the state of the file is the same. It won't let me delete the file from the VAC file list either b/c it thinks the task has to finish.
There's nothing in my "Holding" share location either.
Anyone have any suggestions?