Hi together,
i´m in the process of migrate mass of mail archives to a new EV surrounding.
The old System is a single EV 9.0.2 single Server based on Windows 2003 with a dedicated SQL Database and an NTFS Vault Store.
The new System and new EV Site is a single Server with EV 10.0.4 CH3 based on Windows Server 2008 R2 with a dedicated SQL Datbase and a NTFS Vault Store.
The first few hundred archives i´ve already migrated. I had different errors which result from a data corruption in the past in some Collections. We know about it and live with this possible data loss. So we confgured different exceptions in the move Config:
<add key="NonFatalHexCodes" value="0x80040306,0x8000ffff,0x80070002,0x80004005,0x80004002,0xc0041bdf,0xc0041b0f,0x80030050,0xc0041aa7,0x8004011b,0x80070057,0x80040308,0xc00418e7,0x800706be"/>
In the last weeks one error comes up again and again for which i didn´t found the reason. In most cases the move proceeds after reporting this error, but it leads to big delay of the planned end of the migration. In the last days only 1-3 Migrations where finished. A value of 10-15 is normal.
The error is logged in the EV Application log with the EventID 41226. The message is:
An error was encountered while processing an item. Enterprise Vault will try again later unless the retry count has been reached. Item: B0DC5432437A9F83D6BA104C6A2CAD61 Archive: 192DFA2D80055544D831B4781A451A7F51110000XXXVAULT Exception: Source item saveset ID: 201208134878717~201207131343240000~Z~B0DC5432437A9F83D6BA104C6A2CAD61. CM API error code: 0x80040306. CM API error: An internal failure occurred. Internal Error: 'The object invoked has disconnected from its clients. (0x80010108)'.. Inner storage error code: 0x80010108. Inner storage error description: The object invoked has disconnected from its clients. . at KVS.EnterpriseVault.Interop.IItem.Insert() at KVS.EnterpriseVault.MoveArchiveTask.ItemProcessor.CopyItem(QueuedSourceItem sourceitem, IContentManagementAPI4 cmAPImaThread, String& srcSSID, String& destSSID).
I don´t won to exclude the Error Code 0x80010108 in the Move Config because i don´t know the reason for it and i don´t want to have more data loss than needed.
In the Dtrace of the move i don´t find a more precise description of the error:
47466 09:52:16.082 [688] (EVMoveArchiveTask) <9888> EV:M CContentManagementAPI::AccessSimpleStoreT Setting DCOM security
47467 09:52:16.098 [688] (EVMoveArchiveTask) <9888> EV:L CContentManagementAPI::TransformAuthenticationIdentity AuthenticationTypeIdentity is WindowsUser and no Identity set - defaulting to '.' (current user)
47503 09:52:19.442 [688] (EVMoveArchiveTask) <4244> EV:L CAuthHelper::Reset Cancel registration? True CancelId: 0
47504 09:52:19.442 [688] (EVMoveArchiveTask) <4244> EV:M Error accessing SimpleStore. Attempt:1 EntryId:10AB5D5075477AA439ADBFD2BBDCD59BF1110000NEWSITE|hr=The object invoked has disconnected from its clients. (0x80010108)
47505 09:52:19.442 [688] (EVMoveArchiveTask) <4244> EV:M CItem::Insert Elapsed time 104647.4ms
47506 09:52:19.458 [688] (EVMoveArchiveTask) <4244> EV:L CStorageProxyBase::FindStorageComputer reading computer name from cache for entryid=10AB5D5075477AA439ADBFD2BBDCD59BF1110000NEWSITE
47507 09:52:19.458 [688] (EVMoveArchiveTask) <4244> EV:L CStorageProxyBase::FindStorageComputer reading computer name from cache for entryid=10AB5D5075477AA439ADBFD2BBDCD59BF1110000NEWSITE
47508 09:52:19.458 [688] (EVMoveArchiveTask) <4244> EV:M VaultCoCreateInstanceEx: IsLocalMachineExtendedCheck returned false for server [NEWSITE.ONE4ALL.LAN] as the IP Address matched that of the local machine
47509 09:52:19.473 [688] (EVMoveArchiveTask) <4244> EV:M CStorageProxyBase::_GetStorageObject - Setting DCOM security
47510 09:52:19.473 [688] (EVMoveArchiveTask) <4244> EV:M CContentManagementAPI::AccessSimpleStoreT Setting DCOM security
47511 09:52:19.473 [688] (EVMoveArchiveTask) <4244> EV:L CContentManagementAPI::TransformAuthenticationIdentity AuthenticationTypeIdentity is WindowsUser and no Identity set - defaulting to '.' (current user)
47665 09:52:25.942 [688] (EVMoveArchiveTask) <8668> EV:L CAuthHelper::Reset Cancel registration? True CancelId: 0
47666 09:52:25.942 [688] (EVMoveArchiveTask) <8668> EV:M Error accessing SimpleStore. Attempt:1 EntryId:10AB5D5075477AA439ADBFD2BBDCD59BF1110000NEWSITE|hr=The object invoked has disconnected from its clients. (0x80010108)
47667 09:52:25.942 [688] (EVMoveArchiveTask) <8668> EV:M CItem::Insert Elapsed time 111695.3ms
47668 09:52:25.958 [688] (EVMoveArchiveTask) <8668> EV:L CStorageProxyBase::FindStorageComputer reading computer name from cache for entryid=10AB5D5075477AA439ADBFD2BBDCD59BF1110000NEWSITE
47669 09:52:25.958 [688] (EVMoveArchiveTask) <8668> EV:L CStorageProxyBase::FindStorageComputer reading computer name from cache for entryid=10AB5D5075477AA439ADBFD2BBDCD59BF1110000NEWSITE
47670 09:52:25.958 [688] (EVMoveArchiveTask) <8668> EV:M VaultCoCreateInstanceEx: IsLocalMachineExtendedCheck returned false for server [NEWSITE.DOMAIN.LAN] as the IP Address matched that of the local machine
47671 09:52:25.973 [688] (EVMoveArchiveTask) <8668> EV:M CStorageProxyBase::_GetStorageObject - Setting DCOM security
47672 09:52:25.973 [688] (EVMoveArchiveTask) <8668> EV:M CContentManagementAPI::AccessSimpleStoreT Setting DCOM security
47673 09:52:25.973 [688] (EVMoveArchiveTask) <8668> EV:L CContentManagementAPI::TransformAuthenticationIdentity AuthenticationTypeIdentity is WindowsUser and no Identity set - defaulting to '.' (current user)
47674 09:52:26.520 [688] (EVMoveArchiveTask) <12156> EV-L {EnumerateAndProcessArchive.WaitForThreads} Wait Timeout
47676 09:52:26.520 [688] (EVMoveArchiveTask) <12156> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
47677 09:52:26.520 [688] (EVMoveArchiveTask) <12156> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
48209 09:52:56.537 [688] (EVMoveArchiveTask) <12156> EV-L {EnumerateAndProcessArchive.WaitForThreads} Wait Timeout
48211 09:52:56.537 [688] (EVMoveArchiveTask) <12156> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
48212 09:52:56.537 [688] (EVMoveArchiveTask) <12156> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
48271 09:53:03.600 [688] (EVMoveArchiveTask) <9840> EV:L CAuthHelper::Reset Cancel registration? True CancelId: 0
48272 09:53:03.600 [688] (EVMoveArchiveTask) <9840> EV:M Error accessing SimpleStore. Attempt:2 EntryId:10AB5D5075477AA439ADBFD2BBDCD59BF1110000NEWSITE|hr=The object invoked has disconnected from its clients. (0x80010108)
48273 09:53:03.600 [688] (EVMoveArchiveTask) <9840> EV:M CItem::Insert Elapsed time 68409.1ms
48274 09:53:03.615 [688] (EVMoveArchiveTask) <9840> EV:H CItem::Insert - HRXEX fn trace : Error 0x80010108, .\Item.cpp [lines {484,518,611,615,619,697}], built Mar 14 10:56:28 2011.
48275 09:53:03.615 [688] (EVMoveArchiveTask) <9840> EV:L CAuthHelper::Reset Cancel registration? True CancelId: 0
48276 09:53:03.615 [688] (EVMoveArchiveTask) <9840> EV:M CItem::Insert com_error raised Error 0x80010108 (err=80010108)I already tried to reduce the ammount of parallel moves and tasks but also with the smalest values the error appeares. I didn´t found any errors on the depending File and SQL Server also. McAffee is deactivated on the EV Server
The error already appeard in the past, but not very often.
Any ideas?
Jakob