Happy New Year Everyone
We have had a user return to our company and he had a new account created. This in turn created a new EV account under the same name. The user then was granted permissions to resume their old account, so we in turn disabled both AD accounts (inc exchange) deleted the new Vault, enabled the old account and hoped everything would sync back up
Unlike past occassions this time this one does not sync back up
The EV client Log has the line DEFAULTARCHIVEID= as blank
I have tried everything i can think of, and everything seems ok on the EV side, just the local client will not sync
Info:
OS of Client = Win 7
Exchange Client = Outlook 2010
EV Server OS = 2008 R2 Standard
EV Version = 9.0.4.1097
EV Client Version = 10.0.2.1112
Rather try here before logging a call with Symantec
