shortcuts/archived Mails only in Outlook Search Folder

Hi all

we had EV 10.0.4  on WIN 2012

with Outlook 2010 and Exchange 2013

i had imported a EV PST to a user Archive. Import run successfull without errors

After Import  the user dont see any Archived mails in there normal folders

Only in a special Search folder called "alle" he can see all Archived mails inclusive their shortcuts.

If i search in the archive i can see the archived mails and their original folder.  This looks good.

My first idea was a filter in Outlook that prevents EV Mails to show.

i have looked in VIEW   (Ansicht)

view settings. But filter is off.

is there any other Place where i can filter? or do anyone have a idea what the problem is?