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Enterprise Vault 10.0.4 Outlook add-in not displaying - Outlook 2013

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Oui, j'ai besoin d'une solution

Good afternoon,

My co-worker recently installed Office 2013 64-bit on his Windows 7 (x64-bit) laptop.  He installed the Outlook 10.0.4 CHF3 add-in and it is not showing up.  Here is a list of troubleshooting steps that we've tried.

 

-ResetEVClient.exe

-Uninstalling/Reinstalling (running as Admin)

-Checked to make sure Valkyrie.dll was in the EVClient folder and it was.

-log off/log on and a reboot.

 

I know that last year I had this issue, but I was working on so many other projects that I put it on the backburner and I remember it just showing up one day.  


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