Hello,
We are using Virtual Vault and I have a user with a lot of emails (1,2 millions). We had to perform a full reset and resync now the Vault. Normally when a new vault is set up EV synchronize first the header and then the content. But in this case header synchronization failed, but contentsynchronisation coninues to run. For better understanding I attach a screenshot.
From time to time the "Synchronize Now" button is active and I can click on it and the status for Header synchronization changes to "synchronize", but it fails again.
Is it just a matter of time until the content synchronization is finished and afterwards Vault will finish the Header synchronization too? Or does it mean if I have this state there is something wrong with Header synchronization?
Thank you,
Edy