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Unable to access placeholders from file share of EMC Celerra

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Hi,

We have installed and Configured Enterprise Vault 10.0.4 on Windows 2012 R2.

EV is configured to archive the files from the file server (EMC Celerra).

We are successfully able to archive and the placeholders are getting created but we get different errors while accessing different file type, the screen shot is added as an attachment.

We are able to baccess the Internet shortcuts and the files from Archive Explorer.

We are also able to recall the actual files from FSA utility.

We keep receiving the following error in the celerra logs:

2014-10-21 12:18:11: DHSM: 3:[bnpns120] Could not get HTTP response from HTTP server; status code - 1002 Authentication scheme not supported

2014-10-21 12:18:11: MGFS: 3:[bnpns120] error direct read block 0 of entry 122, status 28 - InternalError

No Error messages are logged on the EV server's Event Viewer.

Have anyone faced such issues?

 


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