We recently upgraded to EV11 from EV10.0.4 - we have three EV servers and on one I am seeing the following 2 errors in the Event Log every 15 minutes:
1.
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 29/09/2014 11:30:09
Event ID: 13410
Task Category: Directory Service
Level: Error
Keywords: Classic
User: N/A
Computer: <snip>
Description:
An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: {CADODataAccess::ExecuteSQLCommand} [.\ADODataAccess.cpp, lines {1320,1322,1341,1359}, built Apr 23 16:33:46 2014]), error code <0x80040e2f>.
Description: Value violated the integrity constraints for a column or table.
2.
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 29/09/2014 11:30:09
Event ID: 6651
Task Category: Storage Delete
Level: Error
Keywords: Classic
User: N/A
Computer: <snip>
Description:
Storage Deletion Server has failed
Reason: <0x80040e2f>
No errors on the other two EV Servers. I ran a DTrace against the StorageDelete task and as far as I can see the only reference to the error is in the following part:
1473 11:30:09.846 [9440] (StorageDelete) <13020> EV:L CVaultStoreDB::DeleteArchiveFolders(rDeletedFoldersXML: <?xml version="1.0" encoding="UTF-8" ?><EnterpriseVault><DeletedFolder VaultEntryId="1D6CB4DAD741CD74D919D6839E9A09FEB1110000AMSEVAULT01"/></EnterpriseVault>
1474 11:30:09.846 [9440] (StorageDelete) <13020> EV:L CArchiveFolderMonitorRequest::Execute - tidying up deleted folders from directory for Vaultstore 19B255AD591E89C40843A11F6719C69BA1210000AMSEVAULT01. [DeleteFoldersResultsXML = <?xml version="1.0" encoding="UTF-8" ?><EnterpriseVault><DeletedFolder VaultEntryId="1D6CB4DAD741CD74D919D6839E9A09FEB1110000AMSEVAULT01"/></EnterpriseVault>]
1476 11:30:09.846 [9440] (StorageDelete) <13020> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
1477 11:30:09.846 [9440] (StorageDelete) <13020> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
1479 11:30:09.877 [9440] (StorageDelete) <13020> EV:H {CADODataAccess::GetParameterCount} (Exit) Status: [Exception]
1480 11:30:09.877 [9440] (StorageDelete) <13020> EV:H {CADODataAccess::DeleteParameter} (Exit) Status: [Exception]
1481 11:30:09.877 [9440] (StorageDelete) <13020> EV:H {CADODataAccess::ResetParameters} (Exit) Status: [Exception]
1482 11:30:09.877 [9440] (StorageDelete) <13020> EV~E Event ID: 6651 Storage Deletion Server has failed |Reason: <0x80040e2f> |
Nothing else has changed, no archives have been deleted - any ideas?
Thanks
Sean