Hi Guys,
Since upgrading a customer to Enterprise Vault 11 and upgrading their Search, it no longer works.
Prior to the upgrade it was working fine. Since the upgrade, the search page stays on the loading circle. If I click around the page, such as advanced or another archive it asks for credentials. Although, when entered, nothing happens and it reprompts - rinse and repeat.
I have followed this technote: http://www.symantec.com/business/support/index?page=content&id=TECH56220
They are also getting errors like: http://www.symantec.com/connect/forums/enterprise-vault-search-cannot-perform-certain-operations as I got when I upgraded my closed environment.
A DTrace of W3wp (attached) gives the follow error:
290 08:18:22.924 [7240] (w3wp) <7988> EV-H {EVS} Exception: The ChannelDispatcher at 'https://localhost/EnterpriseVault/Search/ClientDataService.svc/BASICS' with contract(s) '"ClientDataService"' is unable to open its IChannelListener. Info:Unhandled Exception in Enterprise Vault Search. || User: CA\svc_sevadmin || Diag: Type:System.InvalidOperationException ST: at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)| at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)| at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)| at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)| at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath)| at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) Inner:System.InvalidOperationException: No protocol binding matches the given address 'https://localhost/EnterpriseVault/Search/ClientDataService.svc/BASICS'. Protocol bindings are configured at the Site level in IIS or WAS configuration.| at System.ServiceModel.Channels.TransportChannelListener.OnOpening()| at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)| at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
I am running out of troubleshooting ideas...
Cheers
Chay