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Warning: failed to process mailbox

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Oui, j'ai besoin d'une solution

Hi

Archiving email is working fine in our environment, but one mailbox is getting the warning message. I have tried disabling the mailbox for vault archiving and re-enabling, resetting the vault agent permission on the mailbox. Reset the users outlook and tried a new profile.  Does anyone have any suggestions to resolve?  We are running 10.0.4.1189


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